By TRACY M on 22 October 2019 | Verified purchase

Absolutely astounding customer service. Nothing was too much trouble. Very, very helpful with helping you purchase a car. Always offered us a cuppa. Very friendly and Sarah was amazing. She sorted all paperwork out and went through every step with us, even sorting out the tax. We are very delightful with our new car. I would highly recommend this garage.

Reply from North East Car Sales on 23/10/19

Hi Tracy!! Wow thank you so much for your fabulous words. I really do appreciate your wonderful 5 star review. You're welcome to pop in for a cuppa anytime. Thanks again Sara

By GEORGINA M on 21 October 2019 | Verified purchase

The owner was so incredibly helpful and lovely when I purchased my first car, no hard sell, all questions answered. She is one in a million and I would recommend her to anyone, she has 5* for a reason!

Reply from North East Car Sales on 23/10/19

Aww thank you so much for your lovely 5 star review!! I really do appreciate everything you've said. Thanks again Sara

By LOUISE L on 15 October 2019 | Verified purchase

Sarah is absolutely fantastic.. not just after a sale like most dealerships she made sure I was fully aware of everything along the way told me to go away and make sure I can get a good priced insurance on the vehicle. Felt really looked after throughout the whole sale will be recommending here to anyone!

Reply from North East Car Sales on 16/10/19

Aww hi Louise, thank you so much for your lovely words. I'm really glad you felt looked after. Enjoy your gorgeous new car!! Thanks again Sara

By NIAMH S on 12 October 2019 | Verified purchase

The car was at it was described. Was very helpful. She saved the car for us for a few days so we could see it. Excellent service! Would recommend

Reply from North East Car Sales on 14/10/19

Hi Niamh, thank you very much for your lovely 5 star review!! I hope you enjoy your gorgeous Mini!! Thanks again Sara

By KATHERINE S on 11 October 2019 | Verified purchase

As a young woman looking for a new car alongside my parents and boyfriend, I often find sellers directing comments to them rather than myself, no matter how clear I have made it that the car is for me - this place is not like that which is so refreshing and brilliant! Sara made sure, not matter what questions the others asked, I understood the answer. Losing my tiny first car and looking for a bigger new car was a very scary thought for me but the both times I viewed the i20 I was allowed to explore the car at my own time and pace and was supported throughout the whole process without any pressure with Sara making sure I was happy with my decision when I decided to go ahead and buy the car. Sara updated me everyday and made sure the car was 100% ready to leave as soon as possible yet also working around me. I've had my new car for nearly a week now and absolutely adore it! Thank you so much!

Reply from North East Car Sales on 12/10/19

Hi Katherine, thank you so much for your wonderful review. Your words really made me smile. Enjoy your lovely new car. Sara

By BARRY J on 04 October 2019 | Verified purchase

Absolutely painless experience buying a a vehicle here.The owner was an absolute Professional of the trade.Really honest and trustworthy and she wouldn’t accept anything but the best.I would certainly deal with North East Car Sales in the future as this has been a real enjoyable bit of business.

Reply from North East Car Sales on 05/10/19

Hi Barry, thank you so much for your fabulous 5 star review. You've been my most patient customer ever!! Thanks for being so understanding about the delay in collecting your new car. I really do appreciate your lovely words. Thanks again Sara

By ELLEN B on 04 October 2019 | Verified purchase

Very pleased with service. Lovely lady easy to deal with. Couldn’t do enough to help. Would definitely recommend

Reply from North East Car Sales on 05/10/19

Hi Ellen, thank you so much for your fabulous 5 star review!! Really appreciate your lovely words. Thanks again Sara

By AMELIA H on 03 October 2019 | Verified purchase

Absolutely smashing service right from the get go. The woman who runs it was extremely quick yet considerate with our part ex and made the whole process stress free. Will be back for our next car!

Reply from North East Car Sales on 04/10/19

Hi Amelia, thank you so much for your fabulous feedback. Lovely words. Thanks again Sara

By KIRSTY W on 03 October 2019 | Verified purchase

Amazing service nothing was to much hassle for them. Serviced and moted. Clean and very reliable. Will be going back again.

Reply from North East Car Sales on 04/10/19

Hi Kirsty, thank you so much for your wonderful 5 star review. It does mean a lot to me. Thanks again Sara

By PHILIP S on 08 September 2019 | Verified purchase

The boss is easy to talk to very pleasent no nonsense unlike some other car dealers I've dealt with telling you what you want to hear just to get as much out of you as possible had a problem with one dealer told her about it straight away she said that he was lying to me. Excellent costomer serviceand a pleasure to do business with would highly recommend to anyone. Over the moon with my new car thanks very much .

Reply from North East Car Sales on 09/09/19

Hi Phil, thank you for your great review. It was my pleasure to sell you such a beautiful car. Enjoy your BMW. Thanks again Sara.